Help & Support
FAQ – Frequently Asked Questions
Who are OMG?
Online Marketing Group (OMG) is a leading web publisher with a strong set of niche directory websites. Over 1 million Australians visit our websites each month looking for businesses to fulfil their needs.
Why should I choose OMG directories over other methods of advertising?
Visitors to our directories are looking for products and services. By appearing in our search results you stand to gain targeted business leads to help grow your business.
My business doesn’t have a website, can I still advertise with you?
Absolutely. In fact, we like to think of our directory listings as small websites (or mini-sites as we call them). Like regular websites, mini-sites contain your contact information as well as photos, videos, your operating hours, accepted payment methods and much more.
How do I know which site is right for my business to advertise?
With a select handful of niche directories we are sure to have a directory to match your business. If you are unsure which one is the best fit for your company please contact us and we’ll be happy to help.
How much does it cost to advertise on OMG?
We have a range of payment plans to suit any budget. For more information on our plans please check out our pricing and sign up page.
What types of listings are available and what’s the difference between them?
We offer 2 main types of listings;
Plus Plan: $90.00 +GST/Annual. Placement below Premium listings in directory search results in a single suburb.
Premium: Everything a Plus listing offers. Premium listings appear above Plus listings in search result pages
If your business services more than your home suburb and 3 surrounding suburbs you might need one of our special plans. Please contact us by phone 1300 123 664 and one of our Account Managers will help you.
How long do I have to sign up for?
Our listings are a pay-as-you-go service, billed annually. Your subscription lasts 12 months from the date of purchase.
If I have a query regarding my bill, or want to cancel a listing, who do I contact?
Either contact us by phone 1300 123 OMG (664) or fill in our contact form.
What do you do with my private details?
What are your advertiser terms and conditions?
How do I get my listing to appear at the top of the search results?
Premium listings get priority placement at the top of our search results.
I’ve found a mistake on a listing, how do I report it?
Please contact us if you find any mistakes or errors on our listings.
We have more than one office – can I get separate listings for them all?
Yes, absolutely. If you would like to register more than one office please contact us by phone 1300 123 664 and one of our Account Managers will help you.
I don’t want to give out my address – do I have to provide it?
It is important for us to have you business address for billing and security reasons but we understand that you may not want this information to appear on your directory listing. If you would like to restrict your address to show your suburb only simply un-check the ‘show street address’ box when editing your listing. There is also a check box to show or hide the map on your listing.
How do I remove my business details?
If for whatever reason you want to remove your business details from our network please contact our customer service department by phone on 1300 123 664 or fill in our contact form.
Can I be debited another way?
For monthly payment plans we currently only accept credit cards. We do however accept EFT payments for annual subscriptions.